Can I request a repair if I do not know what is wrong?+
Yes. Describe the symptoms rather than choosing a component. SOB Autofix can review whether diagnosis, inspection or a repair appointment is the appropriate starting point.
Will repair work begin automatically after an assessment?+
No. The findings and proposed next step should be explained before additional repair work proceeds.
Can all repair work be completed at my location?+
No. Selected work may be suitable for a mobile appointment, while repairs needing lifting equipment, controlled workshop equipment or extensive access are better handled in the workshop.
Does SOB Autofix carry out clutch replacement directly?+
Clutch replacement is arranged through the specialist repair network. The delivery route and scope are confirmed for the individual vehicle before work is agreed.